错误代码： 13.B9.Bz | ●13.B9.B1 | ●13.B9.B2 | ●13.B9.B3 | ●13.B9.B4 | ●13.B9.BD | 惠普5系激光打印机 故障代码 其他系列也可以参考 | 二〇二一年五月二十七日
2021-06-01
错误代码： 13.B9.Bz | ●13.B9.B1 | ●13.B9.B2 | ●13.B9.B3 | ●13.B9.B4 |
●13.B9.BD | 惠普5系激光打印机 故障代码 其他系列也可以参考 | 二〇二一年五月二十七日
--------------------------------------------------
技术热线：朱师傅整理
--------------------------------------------------
中文译本：
13.B9.Bz定影器卡纸
描述
定影器中的多页进纸卡纸。
当几乎完全重叠（小于5至15毫米的非重叠）重张进纸卡纸时，就会发生卡纸
检测到。
●13.B9.B1
从纸盘1打印时检测到重张进纸卡纸。
●13.B9.B2
从纸盘2打印时检测到重张进纸卡纸。
●13.B9.B3
从纸盘3打印时检测到重张进纸卡纸。
●13.B9.B4
从纸盘4打印时检测到重张进纸卡纸。
●13.B9.BD
从双面打印器打印时，检测到重张进纸卡纸。
228第2章解决问题ZHCN
从www.Manualslib.com手册搜索引擎下载推荐的操作
1.打开右门，然后在指示的区域清除卡纸。
2.关上门，让打印机尝试清除卡纸。
3.确保纸张符合HP打印机规格，并且已正确装入纸盘中。
4.确保将纸盘宽度和长度导板设置为正确的纸张尺寸，然后再将其安装到进纸匣中。
托盘，并且在填充标记上方和托盘上的卡舌上方未过度填充托盘。
图2-79纸盘导轨
描述
定影器中的多页进纸卡纸。
当几乎完全重叠（小于5至15毫米的非重叠）重张进纸卡纸时，就会发生卡纸
检测到。
●13.B9.B1
从纸盘1打印时检测到重张进纸卡纸。
●13.B9.B2
从纸盘2打印时检测到重张进纸卡纸。
●13.B9.B3
从纸盘3打印时检测到重张进纸卡纸。
●13.B9.B4
从纸盘4打印时检测到重张进纸卡纸。
●13.B9.BD
从双面打印器打印时，检测到重张进纸卡纸。
228第2章解决问题ZHCN
从www.Manualslib.com手册搜索引擎下载推荐的操作
1.打开右门，然后在指示的区域清除卡纸。
2.关上门，让打印机尝试清除卡纸。
3.确保纸张符合HP打印机规格，并且已正确装入纸盘中。
4.确保将纸盘宽度和长度导板设置为正确的纸张尺寸，然后再将其安装到进纸匣中。
托盘，并且在填充标记上方和托盘上的卡舌上方未过度填充托盘。
图2-79纸盘导轨
图2-80纸张高度导板
5.确保正确安装了指定纸盘的搓纸辊，进纸辊和分离辊，并且
无损坏或磨损。
ZHCN故障排除工具229
从www.Manualslib.com手册搜索引擎下载6。根据需要清洁或更换搓纸辊/进纸辊。
7.检查定影器送纸传感器的功能和运动是否正常。
8.确认之前没有卡在定影器中的碎屑或引入或引出定影器的辊子没有碎屑。
9.确认出纸槽辊正在转动。
10.进行Manuel传感器测试，并检查SR9定影器输出传感器和PS1定影环传感器。如果发现
有故障，然后更换定影组件。
11.进行Manuel传感器测试并更换定影组件。
--------------------------------------------------
英文解释：
13.B9.Bz Fuser jam
Description
Multi-feed jam in fuser.
This jam occurs when a near complete overlap (less than 5 to 15 mm of non-overlap) multi-feed jam is
detected.
● 13.B9.B1
Multi-Feed jam is detected when printing from Tray 1.
● 13.B9.B2
Multi-Feed jam is detected when printing from Tray 2.
● 13.B9.B3
Multi-Feed jam is detected when printing from Tray 3.
● 13.B9.B4
Multi-Feed jam is detected when printing from Tray 4.
● 13.B9.BD
Multi-Feed jam is detected when printing from the Duplexer.
228 Chapter 2 Solve problems ENWW
Downloaded from www.Manualslib.com manuals search engine
Recommended action
1. Open the Right door and clear the jam in the indicated area.
2. Close the door to allow the printer to attempt to clear the jam.
3. Ensure sure that the paper meets HP printer specifications and is loaded in the trays correctly.
4. Make sure that the tray width and length guides are set to the correct paper size being installed into the
tray and that the tray is not over filled above fill mark and over the tab on the tray.
Figure 2-79 Paper Tray guides
Figure 2-80 Paper height guides
5. Make sure that the pickup, feed, and separation roller for the specified tray are installed correctly and
show no damage or wear.
ENWW Tools for troubleshooting 229
Downloaded from www.Manualslib.com manuals search engine
6. Clean or replace the pickup/feed rollers as needed.
7. Check Fuser delivery sensor for proper functionality and movement.
8. Verify there is no debris from a previous jam stuck in the fuser or rollers leading into or out of the fuser.
9. Confirm the output bin rollers are turning.
10. Perform Manuel Sensor Test and check SR9 Fuser delivery sensor and PS1 fuser loop sensor. If found
faulty then replace the Fuser assembly.
11. Perform Manuel Sensor Test and Replace the fuser assembly.
Description
Multi-feed jam in fuser.
This jam occurs when a near complete overlap (less than 5 to 15 mm of non-overlap) multi-feed jam is
detected.
● 13.B9.B1
Multi-Feed jam is detected when printing from Tray 1.
● 13.B9.B2
Multi-Feed jam is detected when printing from Tray 2.
● 13.B9.B3
Multi-Feed jam is detected when printing from Tray 3.
● 13.B9.B4
Multi-Feed jam is detected when printing from Tray 4.
● 13.B9.BD
Multi-Feed jam is detected when printing from the Duplexer.
228 Chapter 2 Solve problems ENWW
Downloaded from www.Manualslib.com manuals search engine
Recommended action
1. Open the Right door and clear the jam in the indicated area.
2. Close the door to allow the printer to attempt to clear the jam.
3. Ensure sure that the paper meets HP printer specifications and is loaded in the trays correctly.
4. Make sure that the tray width and length guides are set to the correct paper size being installed into the
tray and that the tray is not over filled above fill mark and over the tab on the tray.
Figure 2-79 Paper Tray guides
Figure 2-80 Paper height guides
5. Make sure that the pickup, feed, and separation roller for the specified tray are installed correctly and
show no damage or wear.
ENWW Tools for troubleshooting 229
Downloaded from www.Manualslib.com manuals search engine
6. Clean or replace the pickup/feed rollers as needed.
7. Check Fuser delivery sensor for proper functionality and movement.
8. Verify there is no debris from a previous jam stuck in the fuser or rollers leading into or out of the fuser.
9. Confirm the output bin rollers are turning.
10. Perform Manuel Sensor Test and check SR9 Fuser delivery sensor and PS1 fuser loop sensor. If found
faulty then replace the Fuser assembly.
11. Perform Manuel Sensor Test and Replace the fuser assembly.
--------------------------------------------------
实际故障案例
3】故障案例：
--------------------------------------------------
2】故障案例：
--------------------------------------------------
1】故障案例：
扫描开通重新登录查看更多
添加朱师傅微信咨询
