错误代码： ●41.03.F0| ●41.03.F1 | ●41.03.F2 | ●41.03.F3 | ●41.03.F4 | ●41.03.F5 | ●41.03.FD | 惠普5系激光打印机 故障代码 其他系列也可以参考 | 二〇二一年五月二十七日
2021-06-01
错误代码： ●41.03.F0| ●41.03.F1 | ●41.03.F2 | ●41.03.F3
| ●41.03.F4 | ●41.03.F5 | ●41.03.FD | 惠普5系激光打印机 故障代码 其他系列也可以参考 |
二〇二一年五月二十七日
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技术热线：朱师傅整理
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中文译本：
41.XX.YZ错误消息
41.01.YZ
描述
事件日志错误消息：41.01.YZ。
打印机上发生未知的错误打印错误。
Y =类型，Z =纸盘
●Y = 0：照片媒体（1、2或3）
●Y = 1：自动感应（正常）
●Y = 2：标准（非自动感应输入）
●Y = 3：轻型介质1、2或3模式
●Y = 4：重磅介质1
●Y = 5：重磅介质2
●Y = 6：重磅介质3
●Y = 7：光面纸1
●Y = 8：光面纸2
●Y = 9：光面纸3
ZHCN故障排除工具245
从www.Manualslib.com手册搜索引擎下载●Y = A：有光泽的胶片
●Y = B：OHT
●Y = C：标签
●Y = D：信封1、2或3模式
●Y = E：粗糙
●Y = F：其他模式
●Z = 0：来自未知纸盘
●Z = 1：从纸盘1
●Z = 2：从纸盘2
●Z = 3：从纸盘3
●Z = 4：来自纸盘4
●Z = 5：来自纸盘5
●Z = 6：从纸盘6
●Z = 7：来自纸盘7
●Z = 8：来自纸盘8
●Z = 9：从纸盘9
●Z = D：来自双工
建议操作
1.轻触确定以清除错误。
2.如果错误仍未清除，请关闭打印机，然后再次打开。
3.如果错误再次出现，请检查从激光扫描仪到直流控制器的线束。
4.如果错误仍然存在，请更换激光/扫描仪组件。
5.更换直流控制器。
41.02.00错误
描述
发生光束检测到的打印错误。
建议操作
1.要清除错误消息，请触摸确定。
2.如果错误仍然存在，请关闭打印机，然后再次打开。
3.如果错误再次出现，请检查从激光/扫描仪到直流控制器的线束。
246第2章解决问题ZHCN
从www.Manualslib.com手册搜索引擎下载4。检查直流控制器J126和J127上的以下连接器。
5.如果错误仍然存在，请更换激光/扫描仪组件。
41.03.FZ未知打印错误
描述
这是一般的印刷错误。介质偏心装入纸盒中的侧导板或介质中
未知的纸盘导致宽度传感器故障。错误将是以下之一：
●41.03.F0
●41.03.F1
●41.03.F2
●41.03.F3
●41.03.F4
●41.03.F5
●41.03.FD
建议操作
1.重新装入纸盘，确认纸盘中的导板与纸盘中装入的介质齐平。
2.再次尝试打印作业。
观察该机制，以查看其是否正常运行。如果连杆损坏，请更换纸盒。
3.如果错误仍然存在，请打印配置页并记下所涉进纸匣的纸张尺寸。
●如果未正确报告尺寸，请在“诊断”菜单中运行纸盘尺寸传感器测试。
●如果纸盘尺寸传感器测试为“良好”，请更换纸盘。
●如果纸盘尺寸传感器测试为“不良”，请检查纸盘尺寸传感器与
直流控制器。
如果电缆连接正确插入并且电缆没有损坏，请更换电缆。
包含纸盘尺寸感应开关的正确组件。
41.01.YZ
描述
事件日志错误消息：41.01.YZ。
打印机上发生未知的错误打印错误。
Y =类型，Z =纸盘
●Y = 0：照片媒体（1、2或3）
●Y = 1：自动感应（正常）
●Y = 2：标准（非自动感应输入）
●Y = 3：轻型介质1、2或3模式
●Y = 4：重磅介质1
●Y = 5：重磅介质2
●Y = 6：重磅介质3
●Y = 7：光面纸1
●Y = 8：光面纸2
●Y = 9：光面纸3
ZHCN故障排除工具245
从www.Manualslib.com手册搜索引擎下载●Y = A：有光泽的胶片
●Y = B：OHT
●Y = C：标签
●Y = D：信封1、2或3模式
●Y = E：粗糙
●Y = F：其他模式
●Z = 0：来自未知纸盘
●Z = 1：从纸盘1
●Z = 2：从纸盘2
●Z = 3：从纸盘3
●Z = 4：来自纸盘4
●Z = 5：来自纸盘5
●Z = 6：从纸盘6
●Z = 7：来自纸盘7
●Z = 8：来自纸盘8
●Z = 9：从纸盘9
●Z = D：来自双工
建议操作
1.轻触确定以清除错误。
2.如果错误仍未清除，请关闭打印机，然后再次打开。
3.如果错误再次出现，请检查从激光扫描仪到直流控制器的线束。
4.如果错误仍然存在，请更换激光/扫描仪组件。
5.更换直流控制器。
41.02.00错误
描述
发生光束检测到的打印错误。
建议操作
1.要清除错误消息，请触摸确定。
2.如果错误仍然存在，请关闭打印机，然后再次打开。
3.如果错误再次出现，请检查从激光/扫描仪到直流控制器的线束。
246第2章解决问题ZHCN
从www.Manualslib.com手册搜索引擎下载4。检查直流控制器J126和J127上的以下连接器。
5.如果错误仍然存在，请更换激光/扫描仪组件。
41.03.FZ未知打印错误
描述
这是一般的印刷错误。介质偏心装入纸盒中的侧导板或介质中
未知的纸盘导致宽度传感器故障。错误将是以下之一：
●41.03.F0
●41.03.F1
●41.03.F2
●41.03.F3
●41.03.F4
●41.03.F5
●41.03.FD
建议操作
1.重新装入纸盘，确认纸盘中的导板与纸盘中装入的介质齐平。
2.再次尝试打印作业。
观察该机制，以查看其是否正常运行。如果连杆损坏，请更换纸盒。
3.如果错误仍然存在，请打印配置页并记下所涉进纸匣的纸张尺寸。
●如果未正确报告尺寸，请在“诊断”菜单中运行纸盘尺寸传感器测试。
●如果纸盘尺寸传感器测试为“良好”，请更换纸盘。
●如果纸盘尺寸传感器测试为“不良”，请检查纸盘尺寸传感器与
直流控制器。
如果电缆连接正确插入并且电缆没有损坏，请更换电缆。
包含纸盘尺寸感应开关的正确组件。
--------------------------------------------------
英文解释：
41.XX.YZ Error
Messages
41.01.YZ
Description
Event log error message: 41.01.YZ.
An unknown misprint error occurred on the printer.
Y = Type, Z = Tray
● Y = 0: Photo Media (1, 2, or 3)
● Y = 1: Auto Sense (Normal)
● Y = 2: Normal (typed not from Auto Sense)
● Y = 3: Light media 1, 2, or 3 mode
● Y = 4: Heavy media 1
● Y = 5: Heavy media 2
● Y = 6: Heavy media 3
● Y = 7: Glossy media 1
● Y = 8: Glossy media 2
● Y = 9: Glossy media 3
ENWW Tools for troubleshooting 245
Downloaded from www.Manualslib.com manuals search engine
● Y = A: Glossy film
● Y = B: OHT
● Y = C: Label
● Y = D: Envelope 1, 2, or 3 mode
● Y = E: Rough
● Y = F: Other mode
● Z = 0: From unknown tray
● Z = 1: From Tray 1
● Z = 2: From Tray 2
● Z = 3: From Tray 3
● Z = 4: From Tray 4
● Z = 5: From Tray 5
● Z = 6: From Tray 6
● Z = 7: From Tray 7
● Z = 8: From Tray 8
● Z = 9: From Tray 9
● Z = D: From duplex
Recommended action
1. Touch OK to clear the error.
2. If the error is not cleared, Turn the printer off, and then on again.
3. If the error returns, check the wire harness from the laser scanner to the DC controller.
4. If the error persists, replace the laser/scanner assembly.
5. Replace the DC controller.
41.02.00 Error
Description
A beam detected misprint error occurred.
Recommended action
1. To clear the error message, touch OK.
2. If the error persists, turn the printer off, and then on again.
3. If the error returns, check the wire harness from the laser/scanners to the DC controller.
246 Chapter 2 Solve problems ENWW
Downloaded from www.Manualslib.com manuals search engine
4. Check the following connectors on DC controller J126 and J127.
5. If the error persists, replace the laser/scanner assembly.
41.03.FZ Unknown Misprint Error
Description
This is a general misprint error. Either media is loaded off-center with the side guides in the tray or a media
width sensor failure occurred from an unknown tray. The error will be one of the following:
● 41.03.F0
● 41.03.F1
● 41.03.F2
● 41.03.F3
● 41.03.F4
● 41.03.F5
● 41.03.FD
Recommended action
1. Reload the tray, verifying that the guides in the tray are flush with the loaded media in the tray.
2. Try the print job again.
Watch the mechanism to see if it is functioning correctly. If the linkage is broken, replace the paper tray.
3. If the error persists, print a Configuration Page and note the paper size for the tray in question.
● If the size is not reported correctly, run the tray size sensor test in the Diagnostic menu.
● If the tray size sensors test as GOOD, replace the paper tray.
● If the tray size sensors test as BAD, check the cable connections between the tray size sensor and
the DC Controller.
If the cable connections are plugged in correctly and the cables are not compromised, replace the
correct component that contains the tray size sensing switches.
41.01.YZ
Description
Event log error message: 41.01.YZ.
An unknown misprint error occurred on the printer.
Y = Type, Z = Tray
● Y = 0: Photo Media (1, 2, or 3)
● Y = 1: Auto Sense (Normal)
● Y = 2: Normal (typed not from Auto Sense)
● Y = 3: Light media 1, 2, or 3 mode
● Y = 4: Heavy media 1
● Y = 5: Heavy media 2
● Y = 6: Heavy media 3
● Y = 7: Glossy media 1
● Y = 8: Glossy media 2
● Y = 9: Glossy media 3
ENWW Tools for troubleshooting 245
Downloaded from www.Manualslib.com manuals search engine
● Y = A: Glossy film
● Y = B: OHT
● Y = C: Label
● Y = D: Envelope 1, 2, or 3 mode
● Y = E: Rough
● Y = F: Other mode
● Z = 0: From unknown tray
● Z = 1: From Tray 1
● Z = 2: From Tray 2
● Z = 3: From Tray 3
● Z = 4: From Tray 4
● Z = 5: From Tray 5
● Z = 6: From Tray 6
● Z = 7: From Tray 7
● Z = 8: From Tray 8
● Z = 9: From Tray 9
● Z = D: From duplex
Recommended action
1. Touch OK to clear the error.
2. If the error is not cleared, Turn the printer off, and then on again.
3. If the error returns, check the wire harness from the laser scanner to the DC controller.
4. If the error persists, replace the laser/scanner assembly.
5. Replace the DC controller.
41.02.00 Error
Description
A beam detected misprint error occurred.
Recommended action
1. To clear the error message, touch OK.
2. If the error persists, turn the printer off, and then on again.
3. If the error returns, check the wire harness from the laser/scanners to the DC controller.
246 Chapter 2 Solve problems ENWW
Downloaded from www.Manualslib.com manuals search engine
4. Check the following connectors on DC controller J126 and J127.
5. If the error persists, replace the laser/scanner assembly.
41.03.FZ Unknown Misprint Error
Description
This is a general misprint error. Either media is loaded off-center with the side guides in the tray or a media
width sensor failure occurred from an unknown tray. The error will be one of the following:
● 41.03.F0
● 41.03.F1
● 41.03.F2
● 41.03.F3
● 41.03.F4
● 41.03.F5
● 41.03.FD
Recommended action
1. Reload the tray, verifying that the guides in the tray are flush with the loaded media in the tray.
2. Try the print job again.
Watch the mechanism to see if it is functioning correctly. If the linkage is broken, replace the paper tray.
3. If the error persists, print a Configuration Page and note the paper size for the tray in question.
● If the size is not reported correctly, run the tray size sensor test in the Diagnostic menu.
● If the tray size sensors test as GOOD, replace the paper tray.
● If the tray size sensors test as BAD, check the cable connections between the tray size sensor and
the DC Controller.
If the cable connections are plugged in correctly and the cables are not compromised, replace the
correct component that contains the tray size sensing switches.
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实际故障案例
3】故障案例：
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2】故障案例：
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1】故障案例：
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