错误代码：41.03.YZ | 惠普5系激光打印机 故障代码 其他系列也可以参考 | 二〇二一年五月二十七日
2021-06-01
错误代码：41.03.YZ | 惠普5系激光打印机 故障代码 其他系列也可以参考 |
二〇二一年五月二十七日
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技术热线：朱师傅整理
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中文译本：
41.03.YZ纸盒中的尺寸超出预期
描述
打印机检测到的纸张尺寸与预期不同。
Y =类型，Z =纸盘
●Y = 0大小不匹配。检测到的介质比预期的长或短。
●Y =大小不匹配。检测到的媒体太长。
●Y = B大小不匹配。检测到的媒体太短。
●Y = C大小不匹配。页间间隙错误。
ZHCN故障排除工具247
从www.Manualslib.com手册搜索引擎下载●Y = D大小不匹配。检测到的介质比预期的要窄。
●Y = E大小不匹配。检测到的媒体比预期的宽。
●Z = D源是双工器。
●Z = E来源是信封进纸器。
●Z = 1来源是纸盘1。
●Z = 2来源是纸盘2。
●Z = 3来源是纸盘3。
●Z = 4来源是纸盘4。
●Z = 5来源是纸盘5。
建议操作
1.轻触确定以使用另一个纸盘。
2.打印配置页，以验证进纸匣的尺寸和类型。
3.确保在纸盒中装入正确的纸张尺寸，并确保滑动纸张导板位于
正确调整为正确的纸张尺寸。
4.确认不是由于多页进纸引起的纸张尺寸意外触发而导致错误。
5.确认墨粉盒和转印辊已正确就位。
6.使用纸盘/纸盒手动传感器测试来验证纸盒介质开关是否正常运行。
7.检查送纸道传感器SR6和SR9是否正常工作，以及它们是否完全卡住。代替
任何损坏的传感器或组件。
8.检查纸张宽度传感器SR13和SR14是否正常工作，以及它们是否完全粘住。代替
任何损坏的传感器或组件。
9.重新连接介质传感器，中间转印带和直流控制器PCA的连接器。
笔记：
●SR6顶部传感器连接到J118上的DCC。
●SR9定影器传送传感器连接到J2603上的定影器PCA，然后连接到J50，再连接到DCC上。
J116。
●SR13和SR14介质宽度传感器连接到J118上的DCC。
10.测试对位组件的电机和离合器。如果无法正常工作，请更换定位组件。
如果错误仍然存在，请更换提升器组件
描述
打印机检测到的纸张尺寸与预期不同。
Y =类型，Z =纸盘
●Y = 0大小不匹配。检测到的介质比预期的长或短。
●Y =大小不匹配。检测到的媒体太长。
●Y = B大小不匹配。检测到的媒体太短。
●Y = C大小不匹配。页间间隙错误。
ZHCN故障排除工具247
从www.Manualslib.com手册搜索引擎下载●Y = D大小不匹配。检测到的介质比预期的要窄。
●Y = E大小不匹配。检测到的媒体比预期的宽。
●Z = D源是双工器。
●Z = E来源是信封进纸器。
●Z = 1来源是纸盘1。
●Z = 2来源是纸盘2。
●Z = 3来源是纸盘3。
●Z = 4来源是纸盘4。
●Z = 5来源是纸盘5。
建议操作
1.轻触确定以使用另一个纸盘。
2.打印配置页，以验证进纸匣的尺寸和类型。
3.确保在纸盒中装入正确的纸张尺寸，并确保滑动纸张导板位于
正确调整为正确的纸张尺寸。
4.确认不是由于多页进纸引起的纸张尺寸意外触发而导致错误。
5.确认墨粉盒和转印辊已正确就位。
6.使用纸盘/纸盒手动传感器测试来验证纸盒介质开关是否正常运行。
7.检查送纸道传感器SR6和SR9是否正常工作，以及它们是否完全卡住。代替
任何损坏的传感器或组件。
8.检查纸张宽度传感器SR13和SR14是否正常工作，以及它们是否完全粘住。代替
任何损坏的传感器或组件。
9.重新连接介质传感器，中间转印带和直流控制器PCA的连接器。
笔记：
●SR6顶部传感器连接到J118上的DCC。
●SR9定影器传送传感器连接到J2603上的定影器PCA，然后连接到J50，再连接到DCC上。
J116。
●SR13和SR14介质宽度传感器连接到J118上的DCC。
10.测试对位组件的电机和离合器。如果无法正常工作，请更换定位组件。
如果错误仍然存在，请更换提升器组件
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英文解释：
41.03.YZ Unexpected size in tray
The printer detected a different paper size than expected.
Y = Type, Z = Tray
● Y = 0 Size mismatch. Detected media is longer or shorter than expected.
● Y = A Size mismatch. Detected media too long.
● Y = B Size mismatch. Detected media too short.
● Y = C Size mismatch. Inter-page gap error.
ENWW Tools for troubleshooting 247
Downloaded from www.Manualslib.com manuals search engine
● Y = D Size mismatch. Detected media narrower than expected.
● Y = E Size mismatch. Detected media wider than expected.
● Z = D Source is the duplexer.
● Z = E Source is the envelope feeder.
● Z = 1 Source is Tray 1.
● Z = 2 Source is Tray 2.
● Z = 3 Source is Tray 3.
● Z = 4 Source is Tray 4.
● Z = 5 Source is Tray 5.
Recommended action
1. Touch OK to use another tray.
2. Print a configuration page to verify the size and type to which the trays are set.
3. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are
correctly adjusted to the correct paper size.
4. Verify that the error is not occurring as a result of an unexpected paper size trigger caused by a multipage feed.
5. Verify that the Toner cartridge and the transfer roller are seated properly.
6. Use the Tray/Bin manual sensor test to verify that the cassette media switch is correctly functioning.
7. Check paper path sensors SR6 and SR9 for proper operation and that they do not stick at all. Replace
any damaged sensor or assembly.
8. Check paper width sensors SR13 and SR14 for proper operation and that they do not stick at all. Replace
any damaged sensor or assembly.
9. Reconnect the connectors for the media sensor, intermediate-transfer belt, and the DC controller PCA.
NOTE:
● SR6 Top Sensor connects to DCC on J118.
● SR9 Fuser Delivery sensor connects to Fuser PCA on J2603 then to interconnect J50 then to DCC on
J116.
● SR13 and SR14 Media Width sensors connect to DCC on J118.
10. Test registration assembly motor and clutch. If not function properly replace the registration assembly.
If the error persists, replace the lifter assembly
The printer detected a different paper size than expected.
Y = Type, Z = Tray
● Y = 0 Size mismatch. Detected media is longer or shorter than expected.
● Y = A Size mismatch. Detected media too long.
● Y = B Size mismatch. Detected media too short.
● Y = C Size mismatch. Inter-page gap error.
ENWW Tools for troubleshooting 247
Downloaded from www.Manualslib.com manuals search engine
● Y = D Size mismatch. Detected media narrower than expected.
● Y = E Size mismatch. Detected media wider than expected.
● Z = D Source is the duplexer.
● Z = E Source is the envelope feeder.
● Z = 1 Source is Tray 1.
● Z = 2 Source is Tray 2.
● Z = 3 Source is Tray 3.
● Z = 4 Source is Tray 4.
● Z = 5 Source is Tray 5.
Recommended action
1. Touch OK to use another tray.
2. Print a configuration page to verify the size and type to which the trays are set.
3. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are
correctly adjusted to the correct paper size.
4. Verify that the error is not occurring as a result of an unexpected paper size trigger caused by a multipage feed.
5. Verify that the Toner cartridge and the transfer roller are seated properly.
6. Use the Tray/Bin manual sensor test to verify that the cassette media switch is correctly functioning.
7. Check paper path sensors SR6 and SR9 for proper operation and that they do not stick at all. Replace
any damaged sensor or assembly.
8. Check paper width sensors SR13 and SR14 for proper operation and that they do not stick at all. Replace
any damaged sensor or assembly.
9. Reconnect the connectors for the media sensor, intermediate-transfer belt, and the DC controller PCA.
NOTE:
● SR6 Top Sensor connects to DCC on J118.
● SR9 Fuser Delivery sensor connects to Fuser PCA on J2603 then to interconnect J50 then to DCC on
J116.
● SR13 and SR14 Media Width sensors connect to DCC on J118.
10. Test registration assembly motor and clutch. If not function properly replace the registration assembly.
If the error persists, replace the lifter assembly
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实际故障案例
3】故障案例：
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2】故障案例：
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1】故障案例：
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