错误代码： 41.04.YZ | 41.05.YZ | 惠普5系激光打印机 故障代码 其他系列也可以参考 | 二〇二一年五月二十七日
2021-06-01
错误代码： 41.04.YZ | 41.05.YZ | 惠普5系激光打印机 故障代码
其他系列也可以参考 | 二〇二一年五月二十七日
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技术热线：朱师傅整理
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中文译本：
41.04.YZ打印机错误
描述
打印机上发生未知的错误打印错误。
Y =类型，Z =纸盘
248第2章解决问题ZHCN
从www.Manualslib.com手册搜索引擎下载●Y = 0：照片媒体（1、2或3）
●Y = 1：自动感应（正常）
●Y = 2：标准（非自动感应输入）
●Y = 3：轻型介质1、2或3模式
●Y = 4：重磅介质1
●Y = 5：重磅介质2
●Y = 6：重磅介质3
●Y = 7：光面纸1
●Y = 8：光面纸2
●Y = 9：光面纸3
●Y = A：光面膜
●Y = B：OHT
●Y = C：标签
●Y = D：信封1、2或3模式
●Y = E：粗糙
●Y = F：其他模式
●Z = D源是双工器。
●Z = 0来源是信封进纸器。
●Z = 1来源是纸盘1。
●Z = 2来源是纸盘2。
●Z = 3来源是纸盘3。
●Z = 4来源是纸盘4。
●Z = 5来源是纸盘5。
建议操作
1.轻触确定以清除错误。
2.如果错误仍未清除，请关闭打印机，然后再次打开。
3.交换或重新安装每个墨粉盒以对其进行测试。
4.更换任何其他部件（HP原厂原装HP，连接器等）之前，请检查墨粉盒。
5.重新固定与激光/扫描仪和直流控制器的连接。
6.如果错误仍然存在，请更换受影响的激光/扫描仪。
7.更换直流控制器。
描述
打印机上发生未知的错误打印错误。
Y =类型，Z =纸盘
248第2章解决问题ZHCN
从www.Manualslib.com手册搜索引擎下载●Y = 0：照片媒体（1、2或3）
●Y = 1：自动感应（正常）
●Y = 2：标准（非自动感应输入）
●Y = 3：轻型介质1、2或3模式
●Y = 4：重磅介质1
●Y = 5：重磅介质2
●Y = 6：重磅介质3
●Y = 7：光面纸1
●Y = 8：光面纸2
●Y = 9：光面纸3
●Y = A：光面膜
●Y = B：OHT
●Y = C：标签
●Y = D：信封1、2或3模式
●Y = E：粗糙
●Y = F：其他模式
●Z = D源是双工器。
●Z = 0来源是信封进纸器。
●Z = 1来源是纸盘1。
●Z = 2来源是纸盘2。
●Z = 3来源是纸盘3。
●Z = 4来源是纸盘4。
●Z = 5来源是纸盘5。
建议操作
1.轻触确定以清除错误。
2.如果错误仍未清除，请关闭打印机，然后再次打开。
3.交换或重新安装每个墨粉盒以对其进行测试。
4.更换任何其他部件（HP原厂原装HP，连接器等）之前，请检查墨粉盒。
5.重新固定与激光/扫描仪和直流控制器的连接。
6.如果错误仍然存在，请更换受影响的激光/扫描仪。
7.更换直流控制器。
ZHCN故障排除工具249
41.05.YZ纸盒中的类型意外
描述
打印机可以检测出纸张通道中的纸张类型，并相应地调整打印模式。
打印机使用两种类型的介质传感器：
●反射：检测纸张的光泽度。
●传输：检测纸张的厚度。
纸盘X装入的介质类型（透明胶片，信封等）与它们的纸盘不同
配置使用。
Y =预期类型，Z =检测到的类型
●Y = 0：照片媒体（1、2或3）
●Y = 1：自动感应（正常）
●Y = 2：标准（非自动感应输入）
●Y = 3：轻型介质1、2或3模式
●Y = 4：重磅介质1
●Y = 5：重磅介质2
●Y = 6：重磅介质3
●Y = 7：光面纸1
●Y = 8：光面纸2
●Y = 9：光面纸3
●Y = A：光面膜
●Y = B：OHT
●Y = C：标签
●Y = D：信封1、2或3模式
●Y = E：粗糙
●Y = F：其他模式
●Z = 0：照片媒体（1、2或3）
●Z = 1：自动感应（正常）
●Z = 2：标准（非自动感应输入）
●Z = 3：轻媒体1、2或3模式
●Z = 4：重磅介质1
●Z = 5：重磅介质2
●Z = 6：重磅介质3
250第2章解决问题ZHCN
从Z手册= 7：有光泽的介质1
●Z = 8：光面纸2
●Z = 9：光面纸3
●Z = A：光面膜
●Z = B：OHT
●Z = C：标签
●Z = D：信封1、2或3模式
●Z = E：粗糙
●Z = F：其他模式
建议操作
1.在纸盘中装入指示的尺寸和类型的纸张，或者使用其他纸盘（如果有）。
2.如果显示此消息，并且纸盘中装有正确的纸张类型，请检查打印驱动程序
设置以确保它们与进纸匣类型设置匹配。
3.检查所有应用程序和打印机设置，以确保“类型”设置正确
41.05.YZ纸盒
描述
打印机可以检测出纸张通道中的纸张类型，并相应地调整打印模式。
打印机使用两种类型的介质传感器：
●反射：检测纸张的光泽度。
●传输：检测纸张的厚度。
纸盘X装入的介质类型（透明胶片，信封等）与它们的纸盘不同
配置使用。
Y =预期类型，Z =检测到的类型
●Y = 0：照片媒体（1、2或3）
●Y = 1：自动感应（正常）
●Y = 2：标准（非自动感应输入）
●Y = 3：轻型介质1、2或3模式
●Y = 4：重磅介质1
●Y = 5：重磅介质2
●Y = 6：重磅介质3
●Y = 7：光面纸1
●Y = 8：光面纸2
●Y = 9：光面纸3
●Y = A：光面膜
●Y = B：OHT
●Y = C：标签
●Y = D：信封1、2或3模式
●Y = E：粗糙
●Y = F：其他模式
●Z = 0：照片媒体（1、2或3）
●Z = 1：自动感应（正常）
●Z = 2：标准（非自动感应输入）
●Z = 3：轻媒体1、2或3模式
●Z = 4：重磅介质1
●Z = 5：重磅介质2
●Z = 6：重磅介质3
250第2章解决问题ZHCN
从Z手册= 7：有光泽的介质1
●Z = 8：光面纸2
●Z = 9：光面纸3
●Z = A：光面膜
●Z = B：OHT
●Z = C：标签
●Z = D：信封1、2或3模式
●Z = E：粗糙
●Z = F：其他模式
建议操作
1.在纸盘中装入指示的尺寸和类型的纸张，或者使用其他纸盘（如果有）。
2.如果显示此消息，并且纸盘中装有正确的纸张类型，请检查打印驱动程序
设置以确保它们与进纸匣类型设置匹配。
3.检查所有应用程序和打印机设置，以确保“类型”设置正确
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英文解释：
41.04.YZ Printer
Error
Description
An unknown misprint error occurred on the printer.
Y = Type, Z = Tray
248 Chapter 2 Solve problems ENWW
Downloaded from www.Manualslib.com manuals search engine
● Y = 0: Photo Media (1, 2, or 3)
● Y = 1: Auto Sense (Normal)
● Y = 2: Normal (typed not from Auto Sense)
● Y = 3: Light media 1, 2, or 3 mode
● Y = 4: Heavy media 1
● Y = 5: Heavy media 2
● Y = 6: Heavy media 3
● Y = 7: Glossy media 1
● Y = 8: Glossy media 2
● Y = 9: Glossy media 3
● Y = A: Glossy film
● Y = B: OHT
● Y = C: Label
● Y = D: Envelope 1, 2, or 3 mode
● Y = E: Rough
● Y = F: Other mode
● Z = D Source is the duplexer.
● Z = 0 Source is the envelope feeder.
● Z = 1 Source is Tray 1.
● Z = 2 Source is Tray 2.
● Z = 3 Source is Tray 3.
● Z = 4 Source is Tray 4.
● Z = 5 Source is Tray 5.
Recommended action
1. Touch OK to clear the error.
2. If error does not clear, turn the printer off, and then on again.
3. Swap out or re-seat each toner cartridge to test it.
4. Check the toner cartridges before replacing any other parts (HP original?, connectors, etc.).
5. Re-seat the connections to the laser/scanner and the DC controller.
6. If the error persists, replace the affected laser/scanner.
7. Replace the DC controller.
ENWW Tools for troubleshooting 249
Downloaded from www.Manualslib.com manuals search engine
41.05.YZ Unexpected type in tray
The printer can detect the type of paper in the paper path, and it adjusts the print mode accordingly.
The printer uses two types of media sensors:
● Reflection: Detects the glossiness of the paper.
● Transmission: Detects the thickness of the paper.
Tray X is loaded with a media type (transparencies, envelopes, etc.) that is different than what they tray is
configured to use.
Y = Expected type, Z = Detected type
● Y = 0: Photo Media (1, 2, or 3)
● Y = 1: Auto Sense (Normal)
● Y = 2: Normal (typed not from Auto Sense)
● Y = 3: Light media 1, 2, or 3 mode
● Y = 4: Heavy media 1
● Y = 5: Heavy media 2
● Y = 6: Heavy media 3
● Y = 7: Glossy media 1
● Y = 8: Glossy media 2
● Y = 9: Glossy media 3
● Y = A: Glossy film
● Y = B: OHT
● Y = C: Label
● Y = D: Envelope 1, 2, or 3 mode
● Y = E: Rough
● Y = F: Other mode
● Z = 0: Photo Media (1, 2, or 3)
● Z = 1: Auto Sense (Normal)
● Z = 2: Normal (typed not from Auto Sense)
● Z = 3: Light media 1, 2, or 3 mode
● Z = 4: Heavy media 1
● Z = 5: Heavy media 2
● Z = 6: Heavy media 3
250 Chapter 2 Solve problems ENWW
Downloaded from www.Manualslib.com manuals search engine
● Z = 7: Glossy media 1
● Z = 8: Glossy media 2
● Z = 9: Glossy media 3
● Z = A: Glossy film
● Z = B: OHT
● Z = C: Label
● Z = D: Envelope 1, 2, or 3 mode
● Z = E: Rough
● Z = F: Other mode
Recommended action
1. Load the tray with the size and type of paper indicated, or use another tray if available.
2. If this message displays and the tray is loaded with the correct paper type, check the print driver
settings to make sure they match the tray type settings.
3. Check all application and printer settings to make sure that the Type setting is correct
Description
An unknown misprint error occurred on the printer.
Y = Type, Z = Tray
248 Chapter 2 Solve problems ENWW
Downloaded from www.Manualslib.com manuals search engine
● Y = 0: Photo Media (1, 2, or 3)
● Y = 1: Auto Sense (Normal)
● Y = 2: Normal (typed not from Auto Sense)
● Y = 3: Light media 1, 2, or 3 mode
● Y = 4: Heavy media 1
● Y = 5: Heavy media 2
● Y = 6: Heavy media 3
● Y = 7: Glossy media 1
● Y = 8: Glossy media 2
● Y = 9: Glossy media 3
● Y = A: Glossy film
● Y = B: OHT
● Y = C: Label
● Y = D: Envelope 1, 2, or 3 mode
● Y = E: Rough
● Y = F: Other mode
● Z = D Source is the duplexer.
● Z = 0 Source is the envelope feeder.
● Z = 1 Source is Tray 1.
● Z = 2 Source is Tray 2.
● Z = 3 Source is Tray 3.
● Z = 4 Source is Tray 4.
● Z = 5 Source is Tray 5.
Recommended action
1. Touch OK to clear the error.
2. If error does not clear, turn the printer off, and then on again.
3. Swap out or re-seat each toner cartridge to test it.
4. Check the toner cartridges before replacing any other parts (HP original?, connectors, etc.).
5. Re-seat the connections to the laser/scanner and the DC controller.
6. If the error persists, replace the affected laser/scanner.
7. Replace the DC controller.
ENWW Tools for troubleshooting 249
Downloaded from www.Manualslib.com manuals search engine
41.05.YZ Unexpected type in tray
The printer can detect the type of paper in the paper path, and it adjusts the print mode accordingly.
The printer uses two types of media sensors:
● Reflection: Detects the glossiness of the paper.
● Transmission: Detects the thickness of the paper.
Tray X is loaded with a media type (transparencies, envelopes, etc.) that is different than what they tray is
configured to use.
Y = Expected type, Z = Detected type
● Y = 0: Photo Media (1, 2, or 3)
● Y = 1: Auto Sense (Normal)
● Y = 2: Normal (typed not from Auto Sense)
● Y = 3: Light media 1, 2, or 3 mode
● Y = 4: Heavy media 1
● Y = 5: Heavy media 2
● Y = 6: Heavy media 3
● Y = 7: Glossy media 1
● Y = 8: Glossy media 2
● Y = 9: Glossy media 3
● Y = A: Glossy film
● Y = B: OHT
● Y = C: Label
● Y = D: Envelope 1, 2, or 3 mode
● Y = E: Rough
● Y = F: Other mode
● Z = 0: Photo Media (1, 2, or 3)
● Z = 1: Auto Sense (Normal)
● Z = 2: Normal (typed not from Auto Sense)
● Z = 3: Light media 1, 2, or 3 mode
● Z = 4: Heavy media 1
● Z = 5: Heavy media 2
● Z = 6: Heavy media 3
250 Chapter 2 Solve problems ENWW
Downloaded from www.Manualslib.com manuals search engine
● Z = 7: Glossy media 1
● Z = 8: Glossy media 2
● Z = 9: Glossy media 3
● Z = A: Glossy film
● Z = B: OHT
● Z = C: Label
● Z = D: Envelope 1, 2, or 3 mode
● Z = E: Rough
● Z = F: Other mode
Recommended action
1. Load the tray with the size and type of paper indicated, or use another tray if available.
2. If this message displays and the tray is loaded with the correct paper type, check the print driver
settings to make sure they match the tray type settings.
3. Check all application and printer settings to make sure that the Type setting is correct
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实际故障案例
3】故障案例：
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2】故障案例：
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1】故障案例：
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